North Western Mental Health - Triage Service

North Western Mental Health Triage Service is the initial point of contact for people with mental health concerns into Melbourne's north west health care system.

The triage service is a telephone-based assessment, information, and support service which operates 24 hours, 7 days a week. It is staffed by senior mental health clinicians, a psychiatric registrar, and a consultant psychiatrist.

North Western Mental Health Triage Service provides accessible and timely responses to meet an individuals mental health needs.

A VIP telephone line is available to GP's and other mental health service providers, to ensure the most timely response to a call. VIP access can be provided upon request at the health professional's first contact with triage.

The service is for anyone that lives within Victoria's Inner and North West Mental Health Service including the areas of Hume, Moreland, Mooney Valley and Melbourne.

To ensure your suburb is in the correct catchment for North Western Mental Health, please visit the Victorian Government website Find a Mental Health Service and search via your suburb http://www3.health.vic.gov.au/... In the alphabet listed please choose the letter corresponding to the first letter in your suburb or town. This will take you to a list of suburbs/towns starting with this letter. Then select from child and adolescent services (0 - 18 years), adult services (16 - 64 years), aged services (65 plus years) and disability services in your suburb/town. Once you have selected this, you will be provided with the psychiatric triage number for your location.

North Western Mental Health's triage service is free for those that meet the eligibility criteria.