Who we are and what we do
SupportConnect understands that when it comes to finding support in the mental health, alcohol and other drugs and suicide prevention sector, it isn’t always easy to find the right help, at the right time, for either yourself or someone you care for.
On this page:
How SupportConnect works
Whether you are looking for support for yourself, you're a family member, carer or friend, or a professional, SupportConnect is here to help you find the right mental health, alcohol and other drugs and suicide prevention services in eastern and north-eastern Melbourne.
You can search for the services that best meet your needs by answering a few simple questions, or you can search by typing what you’re looking for into the search bar. You can also call a member of the SupportConnect team if you’d prefer to talk to a person.
SupportConnect also has a resource section. This section includes a number of links to trusted websites with information on a variety of topics on mental health, social and emotional wellbeing, suicide prevention, and drugs, alcohol and addictive behaviour.
What is the Eastern Melbourne Primary Health Network
Eastern Melbourne Primary Health Network (EMPHN) is one of the major commissioners of Commonwealth-funded health care services in Melbourne, with responsibility for improving the primary healthcare system. We do this by facilitating health system improvements for people in eastern and north-eastern Melbourne.
At EMPHN, our vision is to help to achieve better health outcomes, better health experiences and an integrated health care system.
We work to embody our values of Integrity, Working Together and Courage:
- Integrity – We speak the truth and operate with trust, respect, inclusion and professionalism
- Working together – We foster partnerships by being inclusive and interacting as one team to achieve shared outcomes
- Courage – We are agile, flexible and innovative in leading transformational change, and achieving our vision and mission
Our values are brought to life in how we work and what we do.
Read the EMPHN Code of Conduct which explains the standard we hold ourselves accountable to, and explore EMPHN’s Business Ethics Statement, which explains what you can expect from us, and what we expect from you.
Additionally, read the EMPHN Equity and Inclusion Statement to view our commitment to a fair and inclusive environment.
EMPHN has held ISO9001 Quality Management System Certification since 2018.
