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NewAccess Victoria

NewAccess is a free and confidential mental health program, developed by Beyond Blue and delivered by Wellways, for anyone feeling stressed or overwhelmed about everyday life issues, such as work, study, relationships, health or loneliness.

NewAccess is a mental health coaching program designed to provide accessible, quality services for anyone finding it hard to manage life stress. Challenges can range from work or relationship issues to the distress associated with emergencies and disasters.

NewAccess uses low-intensity Cognitive Behavioural Therapy (CBT) practices and aims to help people break the cycle of negative or unhelpful thoughts. Low-intensity Cognitive Based Therapy is a structured, evidence based psychological treatment. Put simply, it allows us to recognise the way we think, act and feel.

NewAccess Coaches work alongside participants on a problem, develop an understanding of what is causing distress, and guide the use of tools and strategies can be used in day-to-day life.

Coaches undertake twelve months of training, starting with a six-week intensive that then moves to practical learning. This involves managing clients and an ongoing curriculum under specialist supervision.

You may be eligible for NewAccess if you:

  • Live in the Epping area
  • Aged 16 years or over

NewAccess is unavailable to people currently seeking support from a psychologist or psychiatrist or dealing with severe/complex presentations.

This is a free service.

NewAccess Victoria

713 High St, Epping VIC 3076
Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday Closed
Sunday Closed
1300 921 535 Learn More